Contact Us

If you are having trouble, please read through the issues below as one of them may solve your issue.

I can’t log in:

  • Don’t remember your username?
    • Your username is the email address you signed up with.
    • If you don’t remember what email you used please check you email folders for emails from vu@varsityuniversity.org. Our emails will only go to the email address you signed up with.
  • Wrong password/Don’t know password
  • If you get an error or do not get the email:
    • Please double check your email is spelled correctly.
    • Please double check you’re using the right email address.
  • If you didn’t get the email, please check spam or quarantine. School email servers tend to filter out many outside emails.

I didn’t get the email with my login:

  • Please check your spam folder.
  • If you don’t have an email, please email vu@varsityuniversity.org
    • Include the email address associated with your account.

I can’t access content I should have access to:

  • Please send an email to vu@varsityuniversity.org including:
    • The email address associated with your account
    • The URL of the page you cannot access

Still having trouble? Please fill out our Contact Us form!

Name
On which brand/website do you need assistance?
Please make sure you have read the info on this page first and if assistance is still needed, be as specific as possible. For example, if you cannot log in, what error message are you receiving? Did you forget your password? If there is an issue on a specific page, please include the URL. The more info you can provide, the better assistance we can provide.